[Account Owner] How to Cancel or Void an eSignature Document (Dropbox Sign)

How to Cancel a Document

Any primary or voided document alone can be canceled even when all signatures have been obtained. If the document has an attached invoice or subscription attached, it must be in a status of  unpaid, overdue, or failed, otherwise it cannot be deleted.

To cancel a document, and any attached invoices or subscriptions (if applicable), where  some signatures have been obtained but not all, click the dropdown menu and select Cancel Document. 

If  all signatures have been obtained, click the drop down menu next to the relevant document and select Permanently Delete Document.

Canceling a document will update it to Voided on your end, and remove it from other signees' accounts entirely.