[Account Owner] Credit Card & ACH Payout Transaction Types

On your Transaction Report you will see different Transaction Types. Here is what they mean!

Payment - Payment was made via ACH (a bank account).

Charge - Payment was made with a credit card.

Refund - This is a refunded payment.

Marked refunded - Invoice was marked as refunded within AdvicePay

Marked refunded adjustment - Adjustment to negate the accompanying “marked_refunded” line item so the new shows at $0 since no money was withdrawn from the firm’s bank account

Adjustment - Additions or deductions from your balance that are made outside of the normal charge/refund flow, e.g. a dispute fee.

Payment refund - ACH payment refund

Payment Failure Refund - An ACH payment failure, which is refunded to the client. 

Offline Payment - This is a payment "marked as paid" manually or the "other payment method" is used.

Offline Payment Adjustment - This is an immediate adjustment to the payment manually marked as paid as money did not flow through AdvicePay.

Dispute - This is a refund back to your client for a disputed charged made.

Check adjustment - Since checks do not process via Stripe, and they move through the FTNI system, this would be an adjustment where a check amount was adjusted after the fact.