[Account Owner] How to Disable Advisor Account Emails
By default, advisors added to AdvicePay will receive pertinent email notifications around their account -- including when they're added or deleted.
If your advisors will be logging in to AdvicePay via single-sign-on (SSO) and don't need an invitation email or know when actions are being done to their account, you can disable all emails! Here's how:
1. Head to Firm Settings and select the Emails & Notifications tab:
2. Toggle on the Disable notifications to advisors when their accounts are created, changed, or deleted setting:
Disabling account emails will prevent advisors from receiving:
- Signup/welcome email (which enables them to set a password with AdvicePay)
- Existing login added email
- Account deleted email (sent when you delete an advisor from your firm account)
- Any other account updated emails