[Read Only] My client is "Unregistered" or has "Inactive" invoices -- what does this mean?
If your client hasn't yet set their password to establish their client account, AdvicePay will let you know by labeling their status as Unregistered. Registering isn't required to pay -- however, we do recommend it so that your client can easily manage their email notifications, update their payment method, edit their email address, and download invoices!
Regardless of a client's account registration status, you may notice that any invoices you've created for them are displaying as Unpaid (for one-time payments) or Inactive (for subscription payments). These statuses mean that your client has yet to finish the payment process so that their invoice will bill their checking account or credit card.